Last Updated: January 2024
By accessing and using Graceform's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Graceform provides the following services:
All services are provided as per the scope agreed upon in the service agreement or proposal. We do not offer PPC, paid advertising, or traffic-buying services.
3.1 Pricing: All prices are listed in Indian Rupees (INR) and are subject to applicable taxes.
3.2 Payment Schedule:
3.3 Payment Methods: We accept payments via Razorpay (Cards, UPI, Net Banking, Wallets).
3.4 Late Payments: Late payments may result in project delays or suspension of services.
4.1 Delivery: Project timelines are estimated and communicated at the start of each project.
4.2 Delays: Timelines may be affected by:
Clients are responsible for:
6.1 Included Revisions: Each project includes a specified number of revision rounds (typically 2-3).
6.2 Additional Revisions: Revisions beyond the agreed scope may incur additional charges.
6.3 Scope Changes: Any changes to project scope must be agreed upon in writing and may affect timeline and cost.
7.1 Client Ownership: Upon full payment, clients receive full ownership of the final deliverables.
7.2 Work in Progress: All work remains Graceform's property until final payment is received.
7.3 Portfolio Use: Graceform reserves the right to use completed work for portfolio and marketing purposes.
7.4 Third-Party Assets: Stock photos, fonts, or plugins requiring licenses remain the client's responsibility.
Graceform maintains strict confidentiality of client information and will not disclose any sensitive business information to third parties without explicit consent.
9.1 Service Quality: We strive to deliver high-quality services to industry standards.
9.2 No Guarantees: We do not guarantee specific business results, rankings, or financial outcomes.
9.3 Technical Issues: We are not liable for issues arising from third-party platforms, hosting providers, or client systems.
9.4 Liability Limit: Our total liability shall not exceed the total amount paid for the specific service.
10.1 By Client: Clients may terminate services with written notice. Payments for completed work remain due.
10.2 By Graceform: We reserve the right to terminate services for non-payment, breach of terms, or unreasonable client behavior.
10.3 Post-Termination: All outstanding payments become immediately due upon termination.
11.1 Support Period: Standard support includes bug fixes for 30 days post-delivery.
11.2 Ongoing Maintenance: Extended support and maintenance require separate agreements.
11.3 Backups: Clients are responsible for maintaining their own backups.
12.1 Negotiation: Parties agree to attempt resolution through good-faith negotiation first.
12.2 Jurisdiction: Any disputes shall be governed by the laws of India.
12.3 Arbitration: If negotiation fails, disputes will be resolved through arbitration in accordance with Indian laws.
Graceform reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of services constitutes acceptance of modified terms.
For questions about these Terms and Conditions, please contact us:
Email: info@graceform.in
Phone: +91 70111 37660
Website: www.graceform.in
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.